Terms
Terms of use for this site.
Short, because there is not much to say about a site that publishes information and one form. Last updated 31 August 2026.
What this site is
A description of the dispute resolution practice of Pouya Lajevardi, the processes it conducts, the subject matter it works in, and what those processes cost. It is written for counsel choosing a neutral, for in-house teams, and for parties who have been told they are going to a mediation.
It describes processes in general terms. It is not a description of your matter, and nothing on it has been written with your matter in view. Anything you are deciding about your own dispute is a question for your own advisers.
What my role is
I act as a neutral. I do not act for a party in a matter I take, and each party should have their own legal advice.
That holds on every page here. Where this site describes what happens in a mediation, an arbitration or a med-arb, it describes the role of a neutral running a process for everyone in it at once.
Reading this site creates nothing
Visiting these pages, reading them, or sending the intake form does not appoint me and does not engage me. Submitting this form does not create a retainer, does not appoint a neutral, does not itself establish a mediator–party relationship, and does not itself create a conflict check.
An appointment happens one way: terms of appointment agreed in writing with all parties, after a conflicts check. Until that exists, there is no engagement, whatever has been discussed.
The fees and timings published here
The rate card is published in full and is the card I work from. It is confirmed in the terms of appointment before an engagement begins, and that document governs the engagement rather than this page. Fees are quoted before HST.
The five stages on the process page carry their own framing sentence and it is part of the statement: they are the typical shape of an engagement and not a commitment, because timing depends on party and counsel availability, which I do not control.
Accuracy, and what moves
Several pages describe statutes, regulations, tribunal procedures and institutional rule sets, and each names its source. Those things change. Where a page states when a fact was checked, that is the date it was checked and not a promise that it is still true. Nothing here is a substitute for reading the current instrument.
If you find something on this site that is wrong, I would rather know: info@smlcompany.ca.
The intake form
What the form collects, where it is stored, how long it is kept and how to have it deleted are set out in the privacy policy. Please do not send privileged or confidential material through it.
This site's own content
The writing, the design and the mark on these pages are mine. Quote from them with attribution and a link; do not republish a page whole. Where a page quotes an institution's own published rules, those words belong to that institution and are marked as quotations.
Links out go to sources — statutes, regulators, tribunals and institutions. I do not control those sites and am not responsible for what they say.
Changes
These terms can change. The date at the top moves when they do, and there is no archive of previous versions.
Contact
info@smlcompany.ca. The site is https://adr.smlcompany.ca — Toronto · Ontario · By appointment.